We appreciate your interest in our company and products, and want you to know that your personal data is absolutely safe when you visit our websites. Our data handling policy complies fully with the Federal Data Protection Act. In the interests of transparency, we would like to inform you which data we collect and how we use them. We have stringent technical and organisational policies in place to ensure that our company and external service providers comply fully with our data protection regulations.

Personal information is data relating to your identity; these data include your name, address, telephone number and email address. You are not required to provide personal information in order to use our websites. In certain cases, we may need your name and address and other details in order to provide you with specific services, for instance to enable us to send you information brochures, any goods you may have ordered or respond to individual enquiries. We will notify you whenever we require personal information. Only data that you have provided voluntarily or automatically will be saved and processed.

If you wish to use our services, you will be asked to provide certain information. We will only ask you to supply such information that is necessary to allow us to provide the service you have requested. If we ask you to supply any further information, then this will be on a purely voluntary basis. Your personal information will only be processed to provide you with the services you have selected, for our legitimate business purposes and to enable us to provide a better level of service.

As a rule, we use the personal information you provide when using our websites only in order to respond to your enquiries, process your orders or supply you with specific information or services. For the purposes of customer relations management our company or a service company acting on our behalf may use this information to notify you of products which may be of interest to you, to conduct online surveys and to improve our website and services.

Naturally, these data will only be used with your consent. We will respect your choice should you wish us not to use your personal information to support our customer relations management systems (and direct marketing and customer surveys in particular). We will never sell or pass on your personal information to third parties.

Any personal information you provide online will be collected, processed and used only for the purposes for which they were provided. Your personal information will not be passed on to third parties without your prior consent unless we are legally obliged to provide this information to public authorities, courts or other government bodies. Our employees and all third parties acting on our behalf are legally bound to comply with our confidentiality policy and the regulations of the Federal Data Protection Act.

When you access our websites, we may automatically collect information that is not personally identifiable (e.g., the name of the page called up, type of Internet browser and computer operating system used, date and time of the visit, the search engine used, name of any files downloaded and the IP address). We may use this anonymous information for statistical purposes to measure the use of our websites and improve their content. These anonymous data will be saved separately from personal information on secure systems; they cannot be used to trace you. Your personal information and privacy are fully protected at all times.

When you visit one of our websites we may store a cookie on your computer. Cookies are small pieces of information that are stored by your browser on your computer. When you visit a website, that website is able to generate a small text-file which your browser then stores on your computer's hard drive.

A cookie does not contain any personal information about the user; it only provides the IP address. This information is used to enable our systems to recognise you automatically when you return to our websites, thus making it easier for you to navigate our sites. Cookies allow us to modify our services to suit your needs and preferences or save your password so that you do not have to enter it every time you return.

No personal information should be submitted to our websites by children under the age of 18 without the consent of their parent or guardian. We will not knowingly collect or use personal information collected from children for any purpose whatsoever, including disclosure to third parties.

We have taken precautions to protect your personal information from loss, destruction, falsification, manipulation, and unauthorised access or unauthorised disclosure. All our employees and all third parties involved in processing data for our company are bound to comply with the Federal Data Protection Act and the confidential treatment of personal information.

Any personal information that is collected and processed is transmitted in encrypted form to avoid misuse by third parties. We constantly revise and update our security measures according to the latest technological developments to protect your data.

We reserve the right to alter our privacy and data protection policies without prior notification should this become necessary due to technological developments. Our privacy policy and data protection statement will be altered accordingly. Please read the most current version of our data protection statement.